Program Registration Terms & Conditions

**Individual program cancelation policies may vary; see the (Purchase Options) tab of a program for that program’s specific cancelation policy.


Courses/ Course Simulcasts

Refunds, minus a $50 processing fee, will be granted for cancellations received prior to 3 days before the program. Cancellations received within 3 days of the program will receive a credit toward a future MTMI program, minus the $50 processing fee. No refunds will be made after the program starts. MTMI reserves the right to cancel any scheduled program because of low advance registration or other reasons. MTMI’s liability is limited to a refund of any program tuition paid. MTMI recommends that attendees use refundable airline tickets. In case of cancellation of a program for any reason, MTMI is not responsible for travel costs incurred by attendees including non-refundable airline tickets. When offered, SIMULCAST ATTENDEES that cannot log in due to unsolvable technical issues beyond their control will be eligible for a full refund.


“Hands-On” Courses

Refunds, minus a $50 processing fee, will be granted for cancellations received prior to 10 days before the program. Cancellations received within 10 days of the program will receive a credit toward a future MTMI program, minus the $50 processing fee. No refunds will be made after the program starts. MTMI reserves the right to cancel any scheduled program because of low advance registration or other reasons. MTMI’s liability is limited to a refund of any program tuition paid. MTMI recommends that attendees use refundable airline tickets. In case of cancellation of a program for any reason, MTMI is not responsible for travel costs incurred by attendees including non-refundable airline tickets.  


Seminars/Simulcasts/Webinars 8 hours of credit or more

Refunds, minus a $30 processing fee, will be granted for cancellations received at least 3 days prior to the program. Cancellations received within 3 days of the program will receive a credit toward a future MTMI program, minus the $30 processing fee. No refunds will be made after the program starts. MTMI reserves the right to cancel any scheduled program because of low advance registration or other reasons. MTMI’s liability is limited to a refund of any program tuition paid. MTMI recommends that attendees use refundable airline tickets. In case of cancellation of a program for any reason, MTMI is not responsible for travel costs incurred by attendees including non-refundable airline tickets. When offered, SIMULCAST/WEBINAR ATTENDEES that cannot log in due to unsolvable technical issues beyond their control will be eligible for a full refund.


Webinars less than 8 hours of credit

Refunds, minus a $15 processing fee, will be granted for cancellations received at least 3 days prior to the program. Cancellations received within 3 days of the webinar will receive a credit toward a future MTMI program, minus the $15 processing fee. No refunds will be made after the webinar starts. MTMI reserves the right to cancel any scheduled program because of low advance registration or other reasons. MTMI’s liability is limited to a refund of any program tuition paid. WEBINAR ATTENDEES that cannot log in due to unsolvable technical issues beyond their control will be eligible for a full refund.


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