About this Program

This program provides healthcare professionals with a comprehensive understanding of Just Culture—a vital framework for improving safety, accountability, and trust within healthcare organizations. Participants will explore the principles of safety culture, human reliability, and the appropriate responses to human error. Through case studies, practical tools such as the Just Culture Algorithm (“Incident Decision Tree”), and discussions on the role of Human Resources, this course empowers learners to distinguish between human error, at-risk behavior, and reckless conduct.

Emphasis is placed on shifting from a culture of blame to one of learning and accountability. Participants will gain the skills to analyze system flaws, manage behavioral choices, and create strategies that support continuous improvement and safer patient outcomes

Agenda:

  • What is a Just Culture?
  • Safety Cultures in Healthcare
  • Managing Human Reliability
  • Roadblocks that Contribute to Errors
  • The Just Culture Algorithm “Incident Decision Tree
  • Employee Discussions & Human Resources
  • How to Implement a Just Culture

How it Works:

  • The On Demand CE activity that you purchased will be located in your “My Account” section once you log into the MTMI Website.
  • You have three attempts to pass each quiz.
  • You must earn a score of 75% or higher.
  • Credit is recorded the day you submit and pass the quiz, and is determined using Central time.
  • You have 30 days to complete and pass the quiz.
  • Once passed, access your MTMI “My Account” to print your “Certificate of Completion.”
  • This video expires 1 year after purchase date.

Educational Objectives

At the conclusion of this program, participants should be able to:

  • Identify system issues and describe ways to take ownership of the work environment
  • Recognize behaviors and roadblocks that contribute to preventable errors or adverse outcomes
  • Implement processes to uncover root causes of errors, rather than defaulting to disciplinary action for blameless mistakes

Program Faculty

Meet your presenter(s)

Brenda DeBastiani

Brenda DeBastiani

MBA, CRA, FAHRA, RT(R)

Brenda DeBastiani is the President of MTMI, a position that she has held since April 2024.  Before this, Brenda was the Director of Imaging at Tampa General Hospital Spring Hill for 2 years, and Director of Imaging at Mon Health Medical Center in Morgantown, WV, where she worked for 33 years.  Brenda holds a Bachelor’s degree from Fairmont State University and an MBA from Waynesburg University.  Brenda has spoken at numerous national and regional conferences, is an AHRA Fellow, a Certified Radiology Administrator, and was the 2022-2023 AHRA President.

Credits

Accredited training programs

ASRT Category A Credit Information

ASRT Category A

This program provides 1 hour(s) of Category A continuing education credit for radiologic technologists approved by ASRT and recognized by the ARRT® and various licensure states. Category A credit is also recognized for CE credit in Canada. You must attend the entire program to receive your certificate of completion.