Refunds, minus a $30 processing fee, will be granted for cancellations received at least 3 days prior to the program. Cancellations received within 3 days of the program will receive a credit toward a future MTMI program, minus the $30 processing fee. No refunds will be made after the program starts. MTMI reserves the right to cancel any scheduled program because of low advance registration or other reasons. MTMI’s liability is limited to a refund of any program tuition paid. MTMI recommends that attendees use refundable airline tickets. In case of cancellation of a program for any reason, MTMI is not responsible for travel costs incurred by attendees including non-refundable airline tickets. When offered, WEBINAR ATTENDEES that cannot log in due to unsolvable technical issues beyond their control will be eligible for a full refund.

Mammography: A Patient-Centric Approach
All webinars are held in Central Time, see Time Zone Map Below
Overview
About this Seminar
Patient satisfaction has gained immeasurable attention recently, and is linked to insurance reimbursement plus patient volume in an imaging center. By understanding how to keep technologists engaged/passionate about their job and key factors in patient care, patient-perceived proficiency of care can be altered. With increased satisfaction during imaging, patients are more willing to return for recommended annual examinations, and follow physician direction for breast health. Mammographic positioning is an art, which routinely requires updated proficiency. Innovations in imaging equipment require technologists to adjust the methods originally learned for more updated processes. This knowledge will gain patients’ confidence and assist in providing comfort during their visits to the imaging center.
Educational Objectives
At the conclusion of this program, attendees will:
- Discuss how the mammographer acts as an agent, through observation and communication, to obtain pertinent information for the radiologist to aid in the diagnosis and treatment of the patient.
- Recognize how the mammographer assesses situations; exercises care, discretion and judgment; Assumes responsibility for professional decisions, and acts in the best interest of the patient
- Describe how equipment design characteristics have changed some positioning patient techniques.
- Recall ways to provide patients with thoughtfulness, which includes patient relaxation, ways to lessen patient anxiety, connecting with patients.
- Apply skills for educating patients on current breast-related topics which would include breast cancer risk factors, current screening recommendations, and radiation dose.
- Recognize facets of patient-centered care, emotional and psychological support, and its benefits to patients.
- Express ways we, as imaging professionals, can advocate for our patients in today’s society.
- Identify key elements of fundamental communication with patients, in order to better develop good patient rapport.
Schedule
- Mammography Ethics and Patient Communication
- Mammography Ethics
- How mammographers act as an agent for the patient
- How mammographers
- assesses situations
- exercise care, discretion and judgment
- assumes responsibility for professional decisions
- Obtain proper patient history to assist physician in making diagnosis
- How positioning properly plays a role in assisting physicians in making diagnosis
- tips on positioning CC and MLO view
- Patient Communication
- Our interaction with the patient
- Have patient center care
- Verbal and non-verbal communication
- Education and emotional support for your patient
- Additional Views, when to use what views
- True lateral
- FB
- XCCL
- LMO
- Cleavage
- SIO
- Quality Assurance through Image Evaluation
- FDA/MQSA Regulations
- ACR Accreditation and MQSA EQUIP Program
- ACR and EQUIP - eight image criteria
- positioning
- compression
- exposure
- contrast
- sharpness
- noise
- artifacts
- exam identification
- post-surgical breast
- irradiated breast
- implants
- patients with challenging body habitus
Audience
This program is for the working mammography technologist.
Faculty

Name
Miranda M. Lyman-Hager, RT(R)(M)
Miranda has been a registered radiologic technologist since 1998, specializing in mammography since 1999. After spending many years in a management role for a multi-location imaging center, Miranda decided to put down the management hat and pursue her passion of teaching mammography. She joined the team of instructors at Medical Technology Management Institute (MTMI) in February 2017. At MTMI Miranda is one of 3 instructors providing the 40-hour training course for initial mammography training. She also offers several continuing education courses and travels the US assisting facilities with the ACR accreditation process. When not traveling Miranda works PRN at a local Kansas City hospital working as a Quality Assurance Mammography Technologist. Miranda is passionate about teaching all things mammography from proper positioning to proper QC and helping techs understand the whens, whys and hows of efficient mammography work flow.
Credits
ASRT Category A

This program provides 8 hours of Category A continuing education credit for radiologic technologists approved by ASRT and recognized by the ARRT and various licensure states. Category A credit is also recognized by CAMRT’s Continuing Education Credit Approval Program for CE credit in Canada. You must attend the entire program to receive your certificate of completion.
Tuition
Audience | Price |
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$0.00 |